Consultation and Support in English


Breastfeeding Support

IBCLC* Breastfeeding support is valuable for a variety of reasons, from encouragement and emotional support to guidance and assistance with complex clinical situations. Mothers benefit from all kinds of support, and it is important to receive the right kind at the right time. As a parent you can directly contact a breastfeeding consultant when you have questions about, or problems with, breastfeeding. Alternatively, you can also be referred by a GP, paediatrician, paediatric consultation clinic, or receive a recommendation from a friend, neighbour or midwife. Timely help and support can prevent breastfeeding issues to become either confusing or even insurmountable.
A consultation by a IBCLC* provides the individual breastfeeding care that meets the needs of both mother and child.



In many cases home-consultation is the most effective way for me to observe both parents and child. During the home-consultation I will ask a wide range of questions in order to assess the situation and propose a fit-for-purpose recommendation. This will be based on your specific request for help and ultimately you decide how you want to feed, diaper or carry your baby. When required I can also examine the baby's mouth, skin or mother's breasts.
An average initial home consultation takes about an hour-and-a-half and includes an aftercare check via telephone or a brief email exchange. After my visit you will receive a report of my findings and recommendations. 

Consultation Costs


Many health insurance policies cover parts of the costs of lactation services or infant care workshops. To find out what your plan will cover specifically, contact your insurance provider directly. I do not bill your insurance company but I do provide a bill for you to submit claim directly to your insurance company. Some insurance companies require a written referral from either a GP, gynecologist or paediatric doctor! 

The rate for a home consultation or online consult is 80,-€/ hour. 

The first consultation takes 90 minutes, after this accurate quarterly account (20,-€/15min).

For consultations at weekends, late evening or holidays and for house visits an additional cost will apply.

After the first home visit/appointment, contact via telephone or e-mail will be charged separately.

Prenatal Lactation Education:

Join me in a personalized online breastfeeding education session or book this plan for a house to practice with my breastfeeding tools and demo baby. Learn about how our bodies work, how to set yourself up for success, and how to navigate common challenges. I highly recommend booking your session during your second or third trimester.

100,-€ for 1 - 1,5 hours (inkl. travel cost) 

Topics may include:

  • brief review of intake form and anamnesis of health/nursing history and current issues

  • Positioning and latching techniques

  • Normal infant behaviour and hunger cues

  • How to know if your baby is drinking well & getting enough

  • Common problems and solutions

  • Creation of individualized care plan for completing breastfeeding goals: In this 90 minute session, we will have time to go through all questions that you have about nursing before your baby is born.

  • handouts and links to help guide you

  • This service is available online or as a house visit in the comfort of your home

Initial Individual Home Consult:

A full feeding assessment in the comfort of your own home.

Topics that can be covered: increasing pump output and comfort, breast and nipple pain, latching and positioning, weaning and starting solids, returning to work, and more

130,-€ - 1,5 hours (inkl. travel cost) 

Includes: ​​​

  • brief review of intake form and anamnesis of health/nursing history and current issues

  • timely response 90-minuet consultation in your home

  • observing nursing session

  • Creation of individualized care plan for completing breastfeeding goals

  • handouts and links to help guide you

Lactation Service Packages:

Customized care plan for complex issues like low milk supply, oral restrictions (tongue / lip tie), supplemented nursing, and more

<Milky Way> 1 month-package: 390,-€

4 weeks Nursing support for up to 3 house visits, max. 4,5hrs

incl. elect. pump, nursing utensils, travel costs

<Milchwiese> 3 months-package: 490,-€

12 weeks Nursing support for up to 5 house visits, max. 6hrs

incl. electpump, nursing utensils, travel costs


  • review of intake form of full history (anamnesis: health, pregnancy, birth, breastfeeding) and current issues

  • physical exam of  mother (breast) and baby ( oral assessment including oral restrictions, suck and gag reflex, palate, facial asymmetries)

  • Working through immediate challenges to manage breastfeeding and lactation complications

  • guidance on resolving problems and strategies for ensuring success in meeting your breastfeeding goals

  • Long-term observation and assessment of breastfeeding,  weight development

  • hands-on help with supplemental feeding devices (at-breast supplementer, nipple shield, pump, paced bottle-feeding)

  • care plan for ankyloglossia/oral restrictions: screening of tongue/lip-tie, lactation support before and after revision, body work guidance (stretches, lifts, oral massage).

I review your intake materials ahead of time so your appointment is focused on live assessment of any challenges and plenty of time is available to discuss strategies, treatments and steps to resolve issues. 

After your consultations I provide you with a written care plan to summarize the advice and provide helpful tips so you don't have to take notes during your session.

Contact Information

To make an appointment you can call me daily between 10:00 and 16:00. Please leave a message if I cannot answer the phone and I will call back as soon as possible to schedule an appointment and send you the questionnaire sheet.  Feel free to message me in English. I am bilingual so it will be no problem conducting the lesson in fluent English.
You can also use the contact form at the register called "Kontakt".
I am based in Vienna 1220 & 1180, but I also cover Lower Austria and Klosterneuburg. If you live further away we need to discuss this (travel fee is higher).

It would be a pleasure meeting you and your Baby,

yours Elisa Steiner


MOBILE +43 (0) 677 6259 1345
OFFICE +49 (0) 1577 64 375 70



Quality Assurance

I'm a breastfeeding consultant - IBCLC, which means that I have the internationally recognized certificate of the International Board of Certified Lactation Consultants, a professional organization with over 28.000 members worldwide. I'm also a member of the Austrian (VSLÖ) and German (BDL) Association of Breastfeeding Consultants, and a member of IATP (International Affiliiation of Tongue Tie Professionals).

I observe the rules and regulations of the World Health Organisation (WHO), including those covering privacy issues.

Should the situation require information exchange with other care providers, I will always ask your permission first, or recommend you to contact them yourself. For consultation appointment concerning problems with Breastfeeding or other special baby care support, please fill in the printed form that I will send you, which assists me by judging your situation. If you're not satisfied with my services I would appreciate it if you discuss the issue with me first.

Copyright Information
Publications and pictrures from Baby Consulting are protected by copyright and all rights are reserved. The publications may not be reproduced in any form or by any means without written permission from the copyright owner. Permission requests for publications and for foreign language translations should be directed to:
Elisa Steiner, Fuchslug 1, 3364 Neuhofen/Ybbs, Austria

Permission is also necessary to make photocopies of a document or picture for one's personal use.

* International Board Certified Lactation Consultants function and contribute as members of the maternal-child health team. They provide care in a variety of settings, while making appropriate referrals to other health professionals and community support resources. Working together with mothers, families, policymakers and society, IBCLC certificants provide expert breastfeeding and lactation care, promote changes that support breastfeeding and help reduce the risks of not breastfeeding.

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